Customer Support: We're Here to Help!

At Threyas, we believe in providing exceptional customer service. We're dedicated to ensuring a smooth and enjoyable shopping experience for every customer. Whether you have a question about our products, sizing, order status, or anything else, our friendly and knowledgeable customer support team is here to assist you.

Here are the ways you can reach us:

Email: Our preferred method of contact is by email. You can reach us at threyas.fashions@gmail.com. We strive to respond to all emails within 24 business hours.
Phone: For urgent inquiries, you can also contact us by phone at +91 77991 13588. Our phone lines are open from Monday to Friday, 10:00 AM to 5:00 PM IST.

What We Can Help You With:

Product Information: Have questions about a specific product? We can provide detailed information about materials, sizing, care instructions, and anything else you need to know.
Order Inquiries: Need to track your order, inquire about its status, or make changes to an existing order? We're happy to assist you.
Returns & Exchanges: Unsure about our return and exchange policy? We can explain the process and answer any questions you have.
General Inquiries: Do you have a question that doesn't fall into the categories above? No problem! Our team is happy to help in any way they can.

Making Contact:

When contacting us, please provide as much detail as possible about your inquiry. This will help us resolve your issue faster and more efficiently.

If you're inquiring about an order, please include your order number.
For product-related questions, specify the product name or style number.
If you're requesting a return or exchange, please provide details about the item(s) you wish to return/exchange and the reason for your request.

We Value Your Feedback:

Your feedback is important to us! We use it to improve our products, services, and overall customer experience.

Feel free to share your thoughts about your shopping experience with Threyas.
Let us know if you have any suggestions for improvement.

We're here to ensure you have a positive and enjoyable shopping experience at Threyas. Don't hesitate to reach out if you have any questions or concerns. We appreciate your business!